As a valued retail customer if you change your mind for any reason within 30 days of purchase we’ll give you a full refund, hassle free!

Your custom is important to us and we want to make sure that you’re happy with our products. Here at EBC Enviro Bug Control we’ve built our business on customer service and doing the right thing – we know how we like to be treated and we treat our customers with the same respect.

So if for any reason at all you change your mind simply freecall us on 1800 858977 and tell us you’re sending the goods back in their original packaging and in saleable condition and we’ll give you a postage reply paid number. Then when we receive your goods we’ll process a full refund less the reply paid return postage.

Naturally if the goods arrive to you damaged in transit or faulty in any way we’ll give you a full refund, or a replacement – your choice. If this happens call us for a postage reply paid number and we’ll pick up the cost of the return. Naturally this excludes accidental damage during installation or usage.

And remember, you are also protected by our full 12 month replacement warranty on all EBC Enviro Bug Control products excluding accidental damage during installation or usage.